Troubleshooting The QuickBooks Payroll Update Error 15240

Trying to update QuickBooks Desktop and facing QuickBooks Error 15240? This error generally pops up during the update process of QuickBooks and is typically a result of an incorrect Internet Explorer setting. Also, an incorrect system time and date could also be a primary cause of this error. This article contains the various causes behind the error and the various methods to fix QuickBooks Error 15240.

What Causes QuickBooks Error 15240?

• Recent changes damaged the QuickBooks Desktop files.

• Malware caused damage to QuickBooks files.

• Wrong Internet Explorer settings.

• Damaged QuickBooks files.

• The date and time are set incorrectly on the computer.

• A firewall may be impeding the connection between the server and QuickBooks.

Walkways to Fix QuickBooks Error 15240

Walkway 1: Allow QuickBooks Folder Permissions

• Move to the "Intuit" folder in Drive C.

• Right-click on the folder and click on Properties.

• Choose "Advanced."

• Hit on "User Group" and then go to the Advanced Security settings.

• Opt for "Change Owners".

• In the "Enter the object name to choose" box, type the names of the Users.

• Click on the "Check Names" option.

• Hit on "Ok."

• Click on the option to "Replace owner on sub containers and objects".

• Hit on "Ok".

• Click on "Apply."

• Select "Users" from the "Permissions" tab.

• Press the "Full Control" option.

• Hit on "Apply" and then press "OK."

Walkway 2: Configure Internet Settings

• Run the Internet Explorer from the Start menu.

• Head to Tools.

• Click on "Advanced".

• Head to "Security".

• Herein, check the options to "Use SSL 3.0" and "Use SSL 2.0".

• Click on "Apply" and then hit on "Ok."

Walkway 3: Add QuickBooks .exe as Exception

• Click on the Start menu.

• Search for "firewall" and open the Windows Firewall.

• Head to the "settings" of the firewall.

• Now, add "qbw32.exe" and "qbupdate.exe" as exceptions.

• If the firewall is blocking ports 80 and 443, allow them.

Walkway 4: Use the Admin User to Run QuickBooks

• Right-click QuickBooks Desktop and opt for "Run as administrator".

• Click on "Yes".

• Run QuickBooks and try to update the program from the Help menu.

• If this doesn't fix QuickBooks Error 15240, adjust the system date and time.

Walkway 5: Make Corrections to the System Date and Time

• Check if the system date and time are correctly set. If they are incorrect, right-click on the date or time on the Taskbar.

• Now, click on Adjust date/time.

• Adjust the date and time and also choose the correct time zone.

That should be it. QuickBooks Error 15240 should be rectified and you should easily be able to update the accounting program this time around. If you face any other technical issues in QuickBooks and want assistance from our professionals, just give us a call at +1-800-615-2347 and let our certified data repair experts fix the issue.